Frequently Asked Questions

1. Where should I have the Announcement Package shipped?

   If you are going to a baby shower and / or want to hand-deliver the gift, then have the Announcement Package shipped to yourself. We do not need the recipient’s name or address when you purchase the gift. They will provide their name and address to us when they register and activate their subscription. If you want the Announcement Package shipped directly to the recipient, then during checkout, click “Ship to a different address” and enter the recipient’s name and address.

2. How does the recipient receive the diapers?

   The Announcement Package includes instructions for the recipient to redeem their gift of diapers. They will first create an account at our website and activate their subscription using the unique activation code on the certificate included with the Announcement Package. Each subscription entitles the recipient to place a set number of orders for diapers – 3, 6, 9 or 12. When the recipient is ready to order, he or she will submit the order via our website. At that time, they will be able to choose the brand, type and size of diapers they wish to receive and assign the ship-to address for that month's delivery.

3. When does the subscription start and does it expire?

   The Diaper Subscription starts when the recipient places their first order. The recipient does not need to start their subscription immediately nor do they need to place their orders over consecutive months. The subscriptions do not expire and subscribers are welcome to spread their shipments out over a longer period of time. Each subscription allows for a specific number of orders / deliveries – 3, 6, 9 or 12. Once the recipient has placed and received all of their orders, their subscription will end.

4. Are there any additional shipping charges to the recipient?

   No. Rest assured, there are no additional charges to the recipient for the monthly shipments of diapers.

5. How long does it take for the diapers to be delivered?

   The diapers are delivered via FedEx usually within 3 - 5 business days after we receive the order.

6. What types of diapers are available and how many are delivered each month?

   We offer Pampers, Huggies, Luvs and Member’s Mark brand diapers. For a chart outlining the full list of diapers we offer and the number included in each case, please click here.